Tuesday, December 15, 2009

Protection From the Wrong Cheeseburger



Think you have customer service issues? Try running a fast food franchise where the customer calls 911 seeking protection from the wrong cheeseburger.

When I talk about the need to fire a customer every now and then, this is the customer you should fire.

2 comments:

  1. Thanks for a great laugh this morning. I am pretty sure I have never had a customer this bad!

    ReplyDelete
  2. As much consulting as you do, I'm sure it's just a matter of time.

    ReplyDelete