Tuesday, December 15, 2009

Protection From the Wrong Cheeseburger



Think you have customer service issues? Try running a fast food franchise where the customer calls 911 seeking protection from the wrong cheeseburger.

When I talk about the need to fire a customer every now and then, this is the customer you should fire.

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Posted by Matt Michel at 9:00 AM

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2 comments:

  1. AnonymousDecember 16, 2009 at 7:19 AM

    Thanks for a great laugh this morning. I am pretty sure I have never had a customer this bad!

    ReplyDelete
  2. Matt MichelDecember 16, 2009 at 7:51 AM

    As much consulting as you do, I'm sure it's just a matter of time.

    ReplyDelete

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