Tuesday, September 1, 2009

Think Social Media Is A Fad?

Doug Vickery sent me a link to the following video, claiming it's "rocking my world today." Watch it. It will rock your world too.


  1. It is not a fad. We are seeing all sorts of companies incorporate it not just into marketing, but customer service, and service delivery.

    Every industry from Well Point insurance, to Scotty's Brewhouse ( a local restaurant) ,Discount Tire, a home builder in Toronto, and a Realtor here in Indy are all selling more, handling customer complaints, building loyal fans through social media.

  2. Lorraine, I'd love to post some of your experiences. Email me.