Tuesday, May 4, 2010

Are You Thanking Your Customers for Choosing Your Company?

There are a number of ways you can say thank you to your new customers - some contractors like using a simple hand-written card, some send a box of cookies or chocolates. This letter does a little more.

We (the Service Roundtable) created this welcome letter that gives you a chance to thank new customers for their business, tell them a little more about your company, and provide them with a gift certificate for future service.

It's an inexpensive way to cement the new relationship and market your other services at the same time. And the gift certificate is just another way to ensure they call you the next time they need service.


  1. I love this idea. This is also a great time to ask for a referral. And it is simple, just enclose a second gift certificate for a friend.

  2. I can't see the letter at all. Is there a way you can email this to me? or place a link for it somewhere.