Poorly installed heat pumps spark deluge of complaints

This is from an article in the New Zealand Herald...

Heating and air conditioning engineers say their professional lobby has been deluged with complaints over poorly performing heat pumps, but they can do little to help most victims.

"The issues being raised include quality of installation, building code compliance, the installed solution not performing to expectations and significant power bill increases," said Steve Coatham, general manager of NZ Hevac Ltd.

New Zealand? This sounds sorta familiar. Did Bubba move to New Zealand?

"Our understanding is that many installers do not have... specialist refrigeration, air conditioning, ventilation system skills or provide electrical certification," he said.

A heat pump with less than a full charge of refrigerant could increase power consumption by over 100 per cent of expected levels, he said.

"Poor heat pump installs bring the industry into disrepute with consumers," Mr Coatham said.

I guess the dregs of the industry plague legitimate companies everywhere in the world.